If within 30 days of purchase you decide you wish to return your purchased item, you may be eligible to do so provided it is returned in sealed, unopened undamaged and unused condition. If deemed eligible, a refund or exchange code will be credited to you. No exchange or refunds will be considered if it is after 30 days from purchase.
This Return Policy is valid only for goods purchased directly from Pure Deo Co. and Proof of Purchase is required.
Postage costs are non-refundable and it is the responsibility of the purchaser to ensure safe carriage of the item/s back to Pure Deo Co. at 16 Moreton Bay Drive, Highton, Victoria, 3216.
A refund may be issued after receipt of returned goods provided the above terms are adhered to. You will be notified by email as to whether your refund request is approved or rejected.
We will not refund or exchange items unless they have defects or damage caused in the production of the product. Pure Deo Co. produces their products under strict conditions of measurement, cleanliness and record keeping. We do not accept liability for an individual’s reaction to ingredients contained within our products nor do we accept liability for an individual’s own body odour whilst using our products as this can be a result of many factors including but not limited to: diet, general health, stress, toxicity, hygiene and lifestyle.
We do however, guarantee to try to help you to find a natural solution that suits your needs and will provide advice throughout this process.